Plans & Billing > Billing

**Note, you will need to install gPanel in order to add G Suite licenses automatically.  gPanel is normally a paid service but is provided FREE for all Promevo customers with G Suite domains.**

The G Suite section is now called "Billing" and this is where you will manage everything licensing and subscription wise!

*Please note that this feature is not available if you are on a flex plan. If you are on a flex plan and need more licenses, you need to add more users. A license will be automatically added for the users created.


 In this section you can view your next payment, the details of your plan, add licenses and setup a payment method for incremental licenses and auto renewal payments. 

 Managing/Adding Licenses:

gPanel: How to Add Licenses

 1. You now will select the drop down arrow just to the left of your G suite edition or click anywhere in the white space of the line item to reveal the option to add additional G suite licenses for the domain. 

 2. Clicking "Add licenses" will bring you to the menu to choose the amount of licensing you would like to procure.

 3. Depending on your plan, you will be taken to a payment methods page. Select your preferred payment method for these additional licenses and click continue.

 4. Review your order of additional licenses and click confirm.

 Set Up Auto Pay & Manage Payment Methods for G Suite:

gPanel: How to set up Plans and Billing

  1. Go to the actions drop down on the subscription you would like to set up auto pay for then click access billing account.

 2. You will be taken to the billing details. On this screen, you can choose to manage payment methods or manage settings. The settings page contains details about your business. At the bottom of the settings page are payment contacts. These are the billing contacts that   will receive invoices and details about your invoices and payments. If you need to add a contact or remove a contact, you can do that from this page.

 3. Click manage payment methods.

 4. This payment methods screen is where you can add, remove, and edit all your payment methods. You can add as many payment methods are you would like. If you have your preferred payment method already saved, you can skip ahead to step 7.

 5. Click add payment method to add a new method.

  6. From here, you can add your preferred payment method.

  7. After you add a payment method, it will show up on your payment methods screen. To set a credit card/bank account as auto pay, click on the drop down in the left corner of the card and select auto pay.

  8. The terms and conditions will pop up. Click the agree checkbox and click confirm. You will also get an email that contains a PDF copy of this agreement.

  9. Now this payment method is your auto pay payment method. You will get two notification emails each month. One on your bill date that notifies you that you have a new invoice and that this invoice will be paid via your auto pay method within 3 business days. The second email will be sent on successful charge of your payment method and contain receipt information for your records. You’ll also receive an email if the charge was unsuccessful and our billing team will be in contact with the primary billing contact to fix the issue.

 Manage G Suite Subscription Settings & Payment Contacts:

 The settings page contains basic information about your organization such as business name and address. It also contains information about your payments contacts, which are contacts that receive billing notifications. The instructions below explain how to navigate to the settings page and manage settings.

gPanel: How to set up Plans and Billing

 Information about settings and payment contacts starts at 4:27 in the video.
 1. Within the Billing section you will see the homepage. 
  2. Click actions and then click manage settings.
 3. You will be taken to the settings page for your organization. You can edit any field by clicking the pencil icon. At the bottom of the page is a section for payments contacts. These are the billing contacts that we have for your company. You can add contacts by clicking add a new contact and you can remove a contact by clicking remove. These contacts will receive invoices and other billing notifications for your subscription(s).

 4. You can select a contact to be the primary contact for your account by checking the box next to primary contact. The primary contact is the billing contact for your G Suite subscription. This contact will be used for any additional licenses and will be the person Promevo will contact with any payment-related questions.

 5. If you make changes in any section on the settings page, make sure to click save.

  How to Set Up G Suite License Count Notifications:

 1. Within the Billing page where you view your subscriptions with us. Choose the subscription you would like to setup license count notifications for and click actions then manage settings.

 2. Scroll down to notifications.

 3. To turn on license count notifications, click the checkbox. If you’d like to turn these notifications off, click the checkbox again.

 4.  In the license threshold field, insert the number of licenses you would like to get a notification for. When your available license count goes below this number, you’ll get a notification.

 5. In the number of days between notifications field, insert the number of days you’d like between notifications. If you would like to get notified everyday, put a zero in this box. If you don’t want to get notifications everyday, this number will be the number of days between your notifications.
* If you put a zero in both the license threshold and number of days between notifications fields, you will get notifications everyday regardless of your license count.
 6. The emails to notify section automatically pulls the payment contact(s) on your account. Select which emails should receive notifications.

 7. If you would like to add any additional emails to receive alerts that are not payments contacts, you can do so in the additional emails to notify section. To remove emails from this section, click the X next to the email.

 8. Once you have all your settings configured, click save.

 9. The following day, you will receive your first notification which looks something like this.