FAQ



Q. Will my Gmail signature carry over to my Outlook or mobile signature? 

A.  No. Your Gmail signature will not carry over to your Outlook or mobile mail client. 




Q. How do I add an Image to my Signature? 

A.  To add an image it must be a hosted images. We suggest using Google's Picasa. From there you can simply copy and paste the hosted image into the signature template. 




Q. How does the conditional field work in the signature editor?

A.  The signature creator takes the information that is stored in a user's profile to make the signatures you see.
       If a field is empty on a users profile you can add the conditional statement to the code so that it does not return blank information.

          For example:

          Lets say that you have some employees that have the messaging field populated while others keep it vacant since they do not or cannot chat with your customers via Google Talk.
    
          If you make a template like this:
        
          {|First Name|} {|Last Name|}
          {|Job Title|} 
          {|Company|}
          {|Email-work|}  
          Chat with me on Google Talk:  {|Messaging-GOOGLE_TALK|}
          {|Phone-work|} 

          Users with Message field populated will look fine:

          John Smith
          Sales Rep.
          Acme Tools
          John.Smith@acme.com
          Chat with me on Google Talk: jsmith
          555-555-5555

          But users without Message field populated will have a blank:

          Jane Doe
          Customer Service
          Acme Tools
          Jane.Doe@acme.com
          Chat with me on Google Talk:
          555-555-5544

          To correct this, you can use the Conditional Builder to create a conditional statement:     

          Clicking the Add button will add a conditional field to you signature that looks like this:

          {|Chat with me on Google Talk: |Messaging-GOOGLE_TALK| |}

          You can now create a template with this conditional: 

          {|First Name|} {|Last Name|}
          {|Job Title|} 
          {|Company|}
          {|Email-work|}  
          {|Chat with me on Google Talk: |Messaging-GOOGLE_TALK| 
          |}{|Phone-work|}

          Now Jane Doe's signature will appear like this: 

          Jane Doe
          Customer Service
          Acme Tools
          Jane.Doe@acme.com
          555-555-5544