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Device Management Beta

The Device management lab feature allows you to quickly view and manage the chrome devices enrolled into your domain.

Viewing Enrolled Devices:

  • Serial Number: The Serial number of the device.

  • Status: Enrollment status of the device.

  • Asset ID: Custom field set, if an Asset Id was entered then it will appear here.

  • Enrollment Date: The date and Time the device was last enrolled.

  • Last Sync: The last time the device fetched it's policy or "Synced" with the Admin Console.

  • User: Shows the User in which enrolled the device.

  • Location: Custom field set, if a location was entered for the device it will appear here.

  • Notes: Custom field set, custom field for any device notes to be entered.

Viewing Device Details:

You can view further details regarding an device by simply clicking the line item of the device. An window will appear on the left hand side displaying the information, the list of details is shown below. 

      • Model: Displays the Model number of the device.

  • Device ID: Displays the Directory API ID of the device.

  • Serial Number: Displays the Serial number of the device.

  • Status: Displays the current provisionment status, Active, Deprovisioned.

  • Last Sync: The date and time of the last device sync to the policies set within the Admin Console.

  • Will Auto Renew: Whether the device will auto renew its support after the end support date.

  • OS Version: Displays the version of Chrome that the Chrome OS version is based on.

  • Platform Version: Displays the actual current Chrome OS version.

  • Firmware Version: Displays the version of the devices Firmware.

  • Mac Address: Displays the Mac Address of the device.

  • Boot Mode: Displays whether or not the device is in Developer mode or verified mode on start up.

  • Last Enrollment Time: Displays the date and time of last enrollment of the device.

  • Org Unit Path: The Organizational unit path the device is placed in.

  • User: Displays the User in which enrolled the device to your domain.

  • Location: If an location was given to the device within the custom field present in the Admin Console, then it will display here.

  • Asset ID: If an Asset ID was given to the device within the custom field present in the Admin Console, then it will display here.

  • Notes: If any Notes were entered in for the device within the custom field present in the Admin Console, then they will display here.

  • Recent: Displays the most recent Organizational unit path the device was placed in.

  • Recent Users: Displays recent users that have signed into the device. 

Taking Action on Enrolled Devices

Currently there are two available actions you can take on enrolled devices in gPanel, Disable/Enable a device & Deprovisioning.

You will need to select the device(s) in question you're taking action on. You can do this easily by checking the box to the left of the serial number as shown below. 

You can select multiple devices of the same status to take action on, then as well you can select all. However if utilizing "Select all" keep in mind this will select the page regardless of device status.

Once a device or multiple of the same status are selected the Actions menu will become executable and is located in the upper right hand side of the page.
   As briefly mentioned above, there are currently two available actions to take.
  • Disable/Enable: Disables the device and prevents any future use. If already Disabled, the Enable option will be present which removes the lock out and allows use of the device once more.

    To disable an device, simply select the device(s) as shown above. Navigate over to the actions item, a single click will reveal the Disable option.
    Go ahead and click Disable, you will then be prompted to ensure this is the device you want to disable. Continue by clicking "Disable" this will disable the device and reflect as so.

    To re-enable the device, follow the same instruction as above however instead of "Disable" you will see an "Enable" option. 
    You will be prompted in the same manner, simply click "Enable" to enable the device and return it to an "Active" status.
  • Deprovision: Removes the device from the domain and revokes any policies set for the device.There are 3 different deprovisioning options to choose:
    • Different Model Replacement: Primarily used if upgrading your device with a newer model of the same device.
    • Retiring Device: Primarily used if you're selling, donating or just permanently removing the device from use. 
    • Same Model Replacement: Primarily used if you had to return an device and received a new one of the same model. 
      NOTE: Per Google policies choosing an Different Model or Retiring an device will result in the Chrome license attached to be retired and only when utilizing the Same model replacement can the licensing be used again. 
                  This is mentioned here, under their "When to Deprovision an device". 

 Device Management Filtering:

 The column headers are sort-able, a single click will sort Z -> A an double click will sort A -> Z. 

 In addition to the column sortation there are filters available as well, in the upper right hand side you will see the filter icon between the actions & filter clear options.

You can filter on many of the device details, below you will see the menu with the available filters.

Some of these are the same columns you see within device management, with the addition of an few fields we briefly mentioned when viewing device details. 
      • Serial Number: Filter by the serial number of the device.

      • Status: Filter via device statuses.

      • Annotated User: Filter via the Enrollment User, this also equates to the "User" column in the main page.

      • Recent User: Filter on users who have recently signed into an device.

      • Location: Filter on the location of the device, this also equates to the "Location" column in the main page.

      • Note: Filter on devices with Notes, this also equates to the "Notes" column on the main page.

      • Registered Date: Filters on the "Enrollment Date" akin to the Enrollment Date column.

      • Last Sync date: Filter on the "Last Sync" time of an device.

      • Asset ID: Filter on devices with Asset ID's applied to them.

      • WiFi Mac Address: Filter on the wireless network Mac Address of the device.

      • Ethernet Mac Address: Filter on the Ethernet (wired connection) Mac Address of the device.

That is all for Device Management! if you encounter any issues or have any additional questions. Please reach out to us at!